We have been busy making sure Community 1st Bank infrastructure has been modified to ensure safer practices. Banking, serving customers, and (more importantly) getting the work done has become more complicated than ever before. As we all face new struggles, looking for wisdom from the past to help the present, our employees have risen to the challenge from the first day, as our job and our work simply changed under our feet. There is no doubt that this period will be referred to for the rest of our lifetimes. We miss your smile, but please know practicing social distancing is critical.
I’m sure you are all wondering when we are going to open our lobbies. Management discusses this just about every other day. We continue to monitor the ongoing COVID-19 situation in Las Vegas and the State of New Mexico. We are working diligently in taking the right measures to keep both our employees and our customers safe. We will be installing plexiglass barriers for the desks, revising spacing issues to accommodate social distancing in lobbies and offices, and are making sure that our sanitizing procedures are in place. We are in no hurry to open the lobby and will take this slow and do not have a definite date. We are still taking appointments, and we still have a full functioning Bank with all services available. If you feel you need to come in to the lobby and talk to your Banker, please feel free to call us and make an appointment. We are delighted that we are able to offer you Mobile Banking. If you need assistance with Mobile Banking, please feel free to give as a call. You will be greeted with a person answering the phone, not a machine. I believe that as we continue to do our part, we will become stronger!
Be safe, stay kind, this too shall pass.
Yvette Williams
CEO/President
Hope
“If you only carry one thing throughout your entire life, let it be hope. Let it be hope that better things are always ahead. Let it be hope that you can get through even the toughest of times. Let it be hope that you are stronger than any challenge that comes your way. Let it be hope that you are exactly where you are meant to be right now, and that you are on the path to where you are meant to be… Because during these times, hope will be the very thing that carries you through.” – Nikki Banas
Community 1st Bank Las Vegas continues to monitor the COVID-19 pandemic and in response to State guidance, the Bank will be extending its Pandemic Response hours until May 31st.
For a full list of our current Hours & Locations, please visit our hours and locations page.
If you would like more information regarding the new stay-home order, please visit the New Mexico Department of Health's website.
If you are interested in learning more about how you can continue to protect yourself during this time, the CDC has also listed various articles regarding the following categories:
Cloth Face Covers (How to Wear & Make your Own)
Cleaning Your Home (How to Clean Various Areas Differently)
If you are looking for more information regarding the Federal Government’s Economic Impact Payment, you can access the IRS.gov services on their Home Page, or by visiting some of the category links below:
Community 1st Bank Las Vegas will continue to monitor the COVID-19 situation and provide updates on this page. While there is still uncertainty of the pandemic, the Bank will continue to operate in a heightened state. Therefore, we would like to thank our customers and members of the community for your due diligence against COVID-19 and your patience, as we weather this event together.
Coronavirus Economic Impact Payment:
To help millions of people, the Federal Government will be providing an Economic Impact Payment or stimulus payment for the majority of households in the United States. In most cases, your payment will be deposited in the same account as your 2018 and 2019 tax refund. With this in mind, many of our customers will see a stimulus payment automatically placed into their accounts starting April 15th. Customers that did not have their tax refund setup via direct deposit will receive paper checks instead.
As much as we’d like to, the Bank cannot give you the status of your stimulus payment, however, the IRS plans on providing a new “Get My Payment” tool on its website by the end of the week that will track the status of your payment. The tool will let people follow the scheduled payment date for either a direct deposit or mailed check.
If you would like to apply for the Economic Impact Payment or see if you are eligible to receive the payment, the IRS.gov website is able to assist U.S. citizens or resident aliens with their Economic Impact Payment questions & concerns.
IRS.gov - Economic Impact Payments
Also, The Treasury Department and the Internal Revenue Service launched a new web tool allowing quick registration to the Economic Impact Payments for individuals who don’t normally file a tax return. If you do not normally file taxes, you may still be eligible for the stimulus payment.
IRS.gov - Tool for Non-Filers
The IRS is warning taxpayers to watch out for stimulus check scams and urges everyone to be aware and cautious during this time. Please remember, the IRS will never call you and ask you to verify or provide your financial information so that you can receive the stimulus payment.
Community 1st Bank Las Vegas continues to monitor the COVID-19 pandemic and in response to the President’s extension of the social distancing guidelines, the Bank will be extending its Pandemic Response hours until April 30th. For a full list of our current Hours & Locations, please visit our hours and locations page. We will continue to keep our lobby doors closed during this time, however, we remain open to our customers at our drive-thru locations and available through appointments, if you need additional services.
On March 27th 2020, the President signed into law the “CARES Act”. This bill responds to the COVID-19 (i.e., coronavirus disease 2019) outbreak and its impact on the economy, public health, state and local governments, individuals, and businesses.
Furthermore:
The Federal Government has implemented an “Economic Impact Payment” to assist individuals & families during this pandemic. If you would like to find out more information in regards to what the Federal Government is planning, you may visit IRS.gov.
The Federal Government has also implemented a “Paycheck Protection Program” to assist small businesses by authorizing up to $349 billion toward job retention and certain other expenses. If you would like more information regarding this program and available funding, please contact our Loan Department at [email protected] or (505) 425-7584.
The New Mexico Governor’s stay-at-home order is in effect until April 30th. The stay-at-home guidance can be found on the New Mexico Department of Health's website.
As always, thank you for being a loyal customer and a friend of Community 1st Bank Las Vegas.
The Governor of New Mexico announced a stay-at-home order on March 24th at 8:00 A.M. that will remain in effect until April 10th. We will continue to keep our lobby doors closed until this time. The stay-at-home isolation guidance can be found on the New Mexico Department of Health's website.
In order to keep the community and employees of Community 1st Bank Las Vegas (the Bank) safe, we will be honoring this guidance to the best of our ability. However, the Bank is also considered an essential business and will remain open for our customers and employees during this time. Following the notice, we have experienced a reduction in branch traffic. Therefore, for the well being of our employees and to help balance some of the stress associated with COVID-19, the Bank will be changing its hours of operation back to normal business hours with small adjustments. To see our modified hours during the stay-at-home isolation order, please visit our hours and locations page.
Our goal, is to remain open to support you until this event ends and to continue to support you for years to come. Therefore, Community 1st Bank Las Vegas will continue to modify its pandemic efforts in an attempt to be proactive and keep the community as well as our employees as safe as possible.
What can you do to help?
• Honor the governor’s stay-at-home isolation order to the best of your ability.
• If you must go out for essentials, be cautious and practice great hygiene.
• New Mexicans who develop symptoms of COVID-19 infection — fever, cough or shortness of breath — should call their health care provider or the NMDOH COVID-19 hotline immediately (1-855-600-3453). For New Mexico’s COVID-19 Testing Guidelines, please visit the Governor of New Mexico's website.
Thank you for being our customers, our neighbors and for being a part of our family. Community 1st Bank Las Vegas believes in New Mexico and feels if we work together as a community, that we can all overcome this challenge together.
Community 1st Bank Las Vegas has been watching the effects that COVID-19 is having around the world and the management team is taking proactive measures to ensure that Community 1st Bank Las Vegas can continue to service its customers on a long-term basis. In order to do our part in helping to slow the spread of the virus, Community 1st Bank Las Vegas will be enacting its full pandemic plan. Based upon New Mexico government and State recommendations, we will be following the same schedule as the local schools and closing our lobby doors until April 4th. This may be extended or shortened depending on our awareness of the situation. To compensate for the inconvenience this may cause to our customers, we will be extending our current drive-thru hours at our Las Vegas Branches, to 7:30 A.M. thru 6:00 P.M. Community 1st Bank Las Vegas will still continue to offer a full range of services. Electronic/mobile banking services are also available at www.cfblv.com or our App. Please call (505) 425-7584 for loan services, new account services, and safe deposit box appointments. For those customers that do not have electronic banking services set up and would like to do so, we ask that you please contact a New Accounts Representative by calling (505) 425-7584 or visiting our Legion, Motor, or Mora branch drive-thru locations. For the latest updates regarding Community 1st Bank’s Pandemic Plan, please continue to visit this page.
Community 1st Bank Las Vegas is committed to your safety and the well-being of our community is a top priority for us. We would like you to know that we’re doing everything possible to keep you, your families and the Bank’s employees safe during this time. Community 1st Bank Las Vegas will be taking the same approach as the New Mexico governor and be pro-active in taking steps to impede the spread of the Coronavirus (COVID-19).
We’re monitoring and following all guidance from the Centers for Disease Control (CDC), as well as implementing the State of New Mexico’s recommended pandemic approach. This includes taking these necessary steps to reduce customer and employee exposure to COVID-19.
Utilize our online services and limit branch traffic.
We’re always happy to see you, however, limiting traffic will be essential in slowing the spread of COVID-19. If you need to access cash, feel free to utilize our ATMs. If you need to check balances, feel free to call or utilize one of our wide range of online services such as - Online Banking, Mobile Banking, Text Banking, Telephone Banking, E-Statements & Bill Pay. You may need to contact a representative at (505) 425-7584 or toll free at 1-888-425-7584 to initially setup your Netteller Account, but don’t hesitate, we’re here to serve you.
While the Bank makes these changes, we also understand that everyone in the community has a part in this. It will soon become a mutual effort to help slow the spread of the COVID-19 virus. Therefore:
According to the Defense Health Agency (DHA), the main symptoms for COVID-19 include:
vFever
vCough
vShortness of breath
If you are experiencing these symptoms, please utilize the drive thru services or one of the Bank’s online services.
During this time our branches remain open to serve you. Some branches may have their hours adjusted or remain drive thru only, as a result of local conditions.
Despite the threat posed by COVID-19, Community 1st Bank Las Vegas remains committed to serving you. You are members of our community, as well as part of our family. We believe together, with patience and resilience, we will get through this situation.
If you would like to learn more and/or stay updated on the spread of COVID-19 please see the links below:
Coronavirus (COVID-19) Symptoms - Centers for Disease Control and Prevention (CDC)
Coronavirus (COVID-19) Index - Centers for Disease Control and Prevention (CDC)
Coronavirus (COVID-19) Global Case Tracking - by the Center for Systems Science and Engineering (CSSE) at Johns Hopkins University (JHU)
Press Releases - Office of the Governor of New Mexico – Michelle Lujan Grisham
According to the CDC you can take the following steps to protect yourself & others: Full Article on CDC Website
More details: How COVID-19 Spreads
More details: Cloth Face Covers
Related: More handwashing tips
Related: Hand Hygiene in Healthcare Settings